Monday, October 01, 2007

PECS

I just coined the term above which mean Providing Extra Crappy Service , that is the opposite of GEMS (Go the Extra Mile for Service).

Last Sunday, my sister and JB brought our families to this restaurant at Suntec Convention Centre Level 3. No names allowed but let's just call it PRP restaurant. (Smart ppl should be able to find out which one...)

We had the a la carte buffet which costs about $32.80+++ per pax and there was the free Mini Buddha jumps over the wall and the Crispy Skin Duck as well. There were 12 of us so we ordered quite a number of dishes at a time. The dishes were served surprisingly fast, in fact too fast, with the nasty waiter hurrying us to clear up plates so that he could serve up the next dish. Coupled with the irksome "后面烧,来" (Careful, something hot behind!" even when serving cold drinks, salmon sashimi, the mood was pretty dampened but some of us managed to poke fun at that to lighten things up.

When quizzed at the speed of serving of the dishes, the waiter replied "Here is buffet one, our chef cook already then serve loh, standard one." Even the assistant manager quipped "Maybe next time you can order fewer dishes at a time so that they won't be served also fast.." Even as we made some way for the waiter to serve the dishes, he would find the narrowest of places to squeeze in. -_- The restaurant was hardly far from full house... and it wasn't the case that we were sitting at a small table with not much space for the dishes...

I was like WTF! Cook already means must serve immediately meh! Still want guests to order at the pace you set? And with waiters hurrying us to finish up the food? Not the kind of service I would expect from a restaurant. Did i mention it was named one of Singapore's 50 best restaurants by Tatler? Shocking.

The only thing that saved its skin was the food which was not bad. Too bad it was a meeting for both families else I would be happily snapping pics away at the food le.. So be warned if you're going to PRP next time, either

1. Order in "moderation" as suggested by the assistant manager
2. Order the dishes. One. By. One.
3. Call along someone who can "sapu" (clear) dishes pretty fast cos after all, "buffet mah, standard one"
4. Join up more tables to accomodate the rushing pace of delivery.

Cheers to good food anyway~

1 comment:

Anonymous said...

There's nothing like a common annoyance(enemy) to unite the new acquaintances. hehe